Privacy Policy
Effective date: March 10, 2026
BestRole ("we", "our", or "us") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how you can control it.
1. Information We Collect
1.1 Account Information
When you create a BestRole account, we collect your email address and, optionally, your name and profile picture via OAuth (Google).
1.2 Resume & Career Data
You may upload or create resumes, add job applications, set job goals, and record interview notes inside BestRole. All of this content belongs to you and is processed solely to deliver our services.
1.3 Usage Data
We automatically collect technical information including IP address, browser type, operating system, pages visited, time spent, and referring URLs. This data helps us improve performance and fix bugs.
1.4 Payment Information
Subscription payments are processed by Stripe. We never store your full card number or CVV. We receive only non-sensitive billing metadata (last 4 digits, billing country, subscription status).
2. How We Use Your Information
We use your data to:
- Provide, operate, and improve the BestRole platform
- Personalize AI-generated resume suggestions, job matches, and outreach messages
- Send transactional emails (account confirmation, password reset, job reminders)
- Respond to support requests
- Detect and prevent fraud or abuse
- Comply with legal obligations
We do not sell your personal data. We do not use your resume content to train AI models shared across users.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or legitimate business interests (e.g. fraud prevention, dispute resolution).
Aggregated, anonymised usage statistics may be retained indefinitely.
5. Security
We implement industry-standard safeguards including TLS encryption in transit, encryption at rest, access controls, and regular security reviews. However, no system is completely secure. We encourage you to use a strong, unique password and enable two-factor authentication where available.
In the event of a data breach that affects your personal data, we will notify you and the relevant authorities as required by applicable law.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- AccessRequest a copy of the personal data we hold about you.
- CorrectionRequest that we correct inaccurate or incomplete data.
- DeletionRequest deletion of your data ("right to be forgotten").
- PortabilityReceive your data in a structured, machine-readable format.
- ObjectionObject to processing of your data for direct marketing.
- RestrictionRequest that we limit how we use your data in certain circumstances.
To exercise any of these rights, email us at support@bestroleai.com. We will respond within 30 days.
8. Third-Party Services
BestRole may contain links to third-party websites or integrate with services (e.g. LinkedIn, job boards). This Privacy Policy does not apply to those services. We encourage you to review the privacy policies of any third-party services you use.
9. Children's Privacy
BestRole is not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it promptly. If you believe a child has used our service, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, for material changes, notify you by email or a prominent notice in the app. Continued use of BestRole after the effective date constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: support@bestroleai.com
Support form: bestroleai.com/contact